- Call for an appointment. We schedule by appointment only to ensure you and your pet receive the best service. Our phone number is (925) 934-8042. We appreciate 48 hour advance notice should you need to reschedule an appointment.
- Please arrive 10 minutes early for your first appointment. This will give our client support team time to complete your registration and maximize your time in the exam room with our doctors.
- We will email you a registration form and pet health questionnaire prior to your appointment. We love getting these back prior to your appointment so that we can prepare to meet you and your pet.
- If your pet has received medical care at another hospital, please have the previous veterinarian fax a copy of his or her medical records so that we may review them in advance. Our fax number is 925-947-1285.
Payment is expected on the day services are provided. We accept cash, checks (with proper ID), VISA, MasterCard, Discover Card, American Express, and CareCredit. If you are interested in CareCredit as a financial option, we can assist you in applying for a line of credit during your visit. If you have concerns about your charges, please request an estimate prior to receiving services. We will be happy to provide you with one.